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Stainless Headers Mfg, Inc. FAQ
- Privacy Policy
- Your consent
- Third party links
- Terms and Conditions
- Questions and feedback
- Online Policy Only
- How do we use your information?
- How do we protect visitor information?
- Do we use "cookies"?
- Do we disclose the information we collect to outside parties?
- Changes to our policy
- What information do we collect?
- Shipping & Returns
- FAQ
- Are custom headers difficult to build by myself?
- How do I calculate my header size?
- Why should I opt for a performance slip-on merge collector instead of a standard weld-on formed collector with my header build kit?
- What materials are commonly used in building exhaust headers?
- Should I wrap my exhaust headers with heat-resistant material?
- How do I ensure proper fitment and avoid clearance issues when installing custom exhaust headers?
- What are exhaust headers, and why are they important in a performance-oriented vehicle?
- Ceramic Coating FAQ's- What are the benefits?
- Prop 65 Information
- Your consent
- Third party links
- Terms and Conditions
- Questions and feedback
- Online Policy Only
- How do we use your information?
- How do we protect visitor information?
- Do we use "cookies"?
- Do we disclose the information we collect to outside parties?
- Changes to our policy
- What information do we collect?
- Are custom headers difficult to build by myself?
- How do I calculate my header size?
- Why should I opt for a performance slip-on merge collector instead of a standard weld-on formed collector with my header build kit?
- What materials are commonly used in building exhaust headers?
- Should I wrap my exhaust headers with heat-resistant material?
- How do I ensure proper fitment and avoid clearance issues when installing custom exhaust headers?
- What are exhaust headers, and why are they important in a performance-oriented vehicle?
- Ceramic Coating FAQ's- What are the benefits?
- Prop 65 Information
Privacy Policy
Q: Third party links
Q: Terms and Conditions
Q: Questions and feedback
Q: Online Policy Only
Q: How do we use your information?
To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.To allow us to better service you in responding to your customer service requests.
To quickly process your transactions. To administer a contest, promotion, survey or other site feature.
If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please refer to the "How can you opt-out, remove or modify information you have provided to us?" section below. If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails. Visitors who register or participate in other site features such as marketing programs and 'members-only' content will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us
Q: How do we protect visitor information?
Q: Do we use "cookies"?
We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Google Chrome, Firefox, or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service.
Q: Do we disclose the information we collect to outside parties?
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
How can you opt-out, remove or modify information you have provided to us?
To modify your e-mail subscriptions, please let us know by modifying your preferences in the "My Account" section. Please note that due to email production schedules you may receive any emails already in production.
To delete all of your online account information from our database, sign into the "My Account" section of our site and remove your shipping addresses, billing addresses & payment information. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record-keeping.
Q: Changes to our policy
Q: What information do we collect?
When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously.
We also collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes.
Like many websites, we use "cookies" to enhance your experience and gather information about visitors and visits to our websites. Please refer to the "Do we use 'cookies'?" section below for information about cookies and how we use them.
Shipping & Returns
Q: Standard Shipping Policy
Orders to Alaska and Hawaii will be contacted for additional shipping and cost requirements. Please contact us for international orders.
All orders totaling over $700.00 USD will have an automatic required signature on the shipment. Any customer who wishes to NOT have a required signature MUST send an email to sales@stainlessheaders.com with their order number, and request to have the required signature removed from the order.
Any returned shipment and ensuing costs due to customer's inability to receive the package will be at the customer's expense. Initial Return-to-sender fees and repeat shipment to customer address are at customer's expense.
Standard free ground shipping policy applies only to packages that meet these requirements:
- Final package dimension of 37" or less in any dimension
- Under 90lbs total shipment weight
- And/or less than 3 boxes per shipment.
Q: Return Policy
Any shipping damages MUST be reported within 72 hours of product delivery. Failure to report damages to product may result in loss of return ability, or replacement/exchange items. Stainless Headers Mfg., Inc is NOT responsible for shipping damages not reported in a timely manner. To report shipping damages, applicable pictures must be provided showing box/package damage, packing material, product damage, and a picture of the shipping label. Please email all shipping damage reports to shipping@stainlessheaders.com to file a loss claim.
No returns are accepted after (60) days from original invoice date. Prior authorization (verbal or emailed w/ representative’s name and date) must be given before any return can be made. All returns require a Return Materials Authorization (RMA) number.
Any products/materials/components ordered in error by the purchaser is subject to a 20% restocking fee. Specialty items, if marked as returnable, may be subject to 30%. All restocking charges are at the discretion of Stainless Headers Mfg. Inc.Any product returned without prior authorization is subject to 50% restocking fee. No exceptions.
Shipping cost will not be refunded. Due to the complexity and variety of modifications possible, Stainless Headers Mfg. Inc. makes no claims as to the merchantability or fitness of any part. Rather, it is up to the purchaser to determine if the part is compatible with his/her application.
Q: Qualifying Returns
- Products must be in a new and resalable as new condition.
- Any product that was used is non-returnable.
- Prior authorization must be given before any return can be made.
- Shipping Fees are non-refundable.
- Order cancellations can only be requested prior to shipment.
- Return package must be insured for at least the value of components when sending it for inspection and credit and tracking information must also be obtained.
Q: Non-Returnable Products
- Any item marked or classified as non-returnable.
- Modular Bolt-On Turbo Headers (Exceptions may apply, contact returns department for more information. Turbo headers can be returned, but on case-by-case basis, requires prior authorization)
- Airboat Headers
- Low-Profile Mufflers
- 5-1, 6-1, & 8-1 Merge Collectors (Exceptions may apply, contact returns department. Specialty collectors can be marked returnable on a case-by-case basis. Requires prior authorization)
- Any used product
- Painted/Ceramic Coated Parts & Components
- Turbochargers
- Wastegates
- BOV's
- International Orders
- Intercoolers
- Any custom/special orders or parts.
Please note: If the return of an item was caused by an error on our part, shipping fees and restock fees do not apply. (eg: Customer received 2 1/8” mandrel bends instead of the 2 1/4” bends listed on the order)
Any product shipped in error (the wrong part), will be replaced with the correct part at no charge. The replacement part(s) will be shipped at no cost, by the same shipping method that the original order was shipped and a email return label or label placed in the box with the new parts will be issued at our discretion to return the parts that were originally shipped in error. We will not upgrade the shipping method.
All returns must be sent to:
Stainless Headers Mfg, Inc.
Attn: Returns
1135 North 7th St.
Lake City, MN 55041
1-800-290-3920
sales@stainlessheaders.com
Q: Exchanges
FAQ
Q: Are custom headers difficult to build by myself?
Q: How do I calculate my header size?
Q: Why should I opt for a performance slip-on merge collector instead of a standard weld-on formed collector with my header build kit?
Q: What materials are commonly used in building exhaust headers?
Exhaust headers are commonly constructed from two main materials: mild steel and stainless steel. Mild steel headers are cost-effective but are more prone to rust and corrosion over time; these typically require either a quality coating such as ceramic coatings or high-temp paint, or the use of an aluminized mild steel. Stainless steel headers offer better durability and corrosion resistance, making them suitable for various applications. The most common stainless alloy used for stainless headers, whether off-the-shelf or custom stainless headers, is 304 stainless steel. It offers great affordability with excellent strength and corrosion resistance, suitable for most applications. For increased corrosion resistance in off-shore applications, or general marine work, 316 stainless steel is commonly used, as it has increased corrosion resistance while maintaining excellent strength, at a slightly greater expense. For lightweight headers or high temperature applications such as high-boost turbo systems, aerospace, petrochemical, or other extreme environments, alloys such as 321 Stainless Steel or the high-nickel alloys like 625 Inconel or 718 Inconel are often used. 321 stainless steel and the high-nickel alloys have increased nickel and titanium bonding molecules in the alloy, greatly increasing strength, temperature durability, thermal cycling, and vibration resistance. These are often used in thinner gauge header builds to keep a system lightweight without sacrificing strength or durability. However, these alloys do also come at considerably higher costs than their 304 stainless steel counterparts.
Q: Should I wrap my exhaust headers with heat-resistant material?
The decision to wrap exhaust headers with heat-resistant material depends on the specific application and personal preferences. Header wraps can help retain heat within the exhaust system, which may slightly improve exhaust gas velocity and reduce under-hood temperatures. However, they can also trap moisture and potentially accelerate corrosion of mild steel headers. If your engine or surrounding components leak oils or other fluids, these can also be trapped or absorbed into the wrap, creating a potential fire hazard over time. If you have good quality stainless steel headers, header wrap is not required to improve corrosion resistance or create a boundary layer, however it can still be beneficial for creating a thermal barrier, and lowering engine bay temperatures. It is strongly recommended to NOT wrap any ceramic coated headers, the coarse insulating fibers (fiberglass, carbon, titanium, or ceramic) that give the header wrap it's insulating properties, will vibrate and chafe your header coating, and eventually rubbing it off the header tubes completely.
We recommend a quality ceramic coating job rather than header wrap for nearly every application that a thermal barrier is desired. The ceramic coating is maintenance free, does not require wrap-planning to get around your collector or sensor bungs, and does not increase the overall size of the header in tight-clearance applications. The ceramic coating is also non-porous, giving it excellent corrosion resistance qualities to whatever material you apply it to, without absorbing or retaining moisture or fire hazard fluids such as oils and lubricants. The ceramic coating has a double-bonus option as well- any quality ceramic coating applicator should be able to apply the coating to a large portion of the INSIDE of your header as well. Whether the applicator is able to spray/fog the inside of the system, or use a 'dip & shake' method, adding an internal coating will help considerably with preventing heat soak of the parent metal and even further reducing under hood temperatures.
Q: How do I ensure proper fitment and avoid clearance issues when installing custom exhaust headers?
Q: What are exhaust headers, and why are they important in a performance-oriented vehicle?
Exhaust headers are a set of tubes that collect exhaust gases from the engine's individual cylinders and direct them to the exhaust system. They play a crucial role in enhancing engine performance. By allowing each cylinder to expel exhaust gases freely without interference, headers reduce backpressure, improve exhaust scavenging, and increase overall engine efficiency. A properly designed & built header can result in significantly better horsepower, torque, and throttle response, especially in high-performance and racing applications.
Q: Ceramic Coating FAQ's- What are the benefits?
Ceramic Exhaust Coating FAQ
What are the benefits of ceramic coating my exhaust?
Ceramic coating offers a range of benefits, including:
Improved performance: By reflecting heat back into the exhaust stream, ceramic coating keeps your engine cooler, leading to potential gains in horsepower, torque, and efficiency.
Reduced underhood temperatures: Cooler exhaust components mean cooler engine bays, protecting surrounding components from heat damage and extending their lifespan.
Enhanced aesthetics: Ceramic coating comes in a variety of colors for a custom look.
Superior corrosion resistance: The coating shields exhaust components, especially mild steel, from rust, moisture, and road salt.
Durability: Unlike exhaust wraps that degrade over time, ceramic coating is a permanent solution that bonds to the metal.
Easier maintenance: Coated parts are easier to clean and inspect compared to wrapped components.
Is ceramic coating better than exhaust wrap?
Yes, ceramic coating offers several advantages over exhaust wrap:
Durability: Ceramic coating is permanent, while wraps can deteriorate over time.
Performance: Ceramic coating reflects heat, whereas wraps insulate it. This can lead to more consistent heat management and potentially higher performance gains.
Maintenance: Coated parts are easier to clean and inspect.
Aesthetics: Ceramic coating offers a variety of colors for a customized look.
Increased Coating Area: Because we coat internally & externally on exhaust components, there is double the thermal barrier available for improved thermal protection.
What materials does ceramic coating work on?
Our ceramic coating is suitable for various exhaust materials, including mild steel and stainless steel. It offers superior corrosion resistance for both materials, although stainless steel has better inherent corrosion resistance.
What temperature rating should I choose for my ceramic coating?
We offer a range of ceramic coatings with temperature resistance from 1200F to 2200F. The ideal rating depends on your specific application. We can help you determine the best choice for your vehicle.
What is the process for ceramic coating exhaust components?
Our ceramic coating process involves several meticulous steps:
1. Color Choice and Temperature Rating: We discuss color options and determine the appropriate temperature rating for your needs.
2. Surface Preparation: Sand or media blasting removes paint, rust, and contaminants to ensure proper coating adhesion.
3. Baking and Cleaning: Parts are baked to eliminate residual gases and oils, then blasted with air and degreased with acetone for a spotless surface.
4. Ceramic Coating Application: The chosen ceramic coating is applied to the prepared components.
5. Curing: Parts are baked in a specialized oven at the manufacturer's recommended temperature to cure the coating.
6. Cool Down and Inspection: The parts are slowly cooled and meticulously inspected before you receive them.
How long does ceramic coating last?
With proper care, ceramic coating on exhaust parts can last for years.
How do I care for ceramic-coated exhaust components?
Ceramic-coated parts are generally easy to maintain. You can wash them with soap and water and avoid harsh chemicals or abrasive cleaners.